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Value Creation Pt i | Operations
In BASIC, Ntsiki Mkhize shares her insights to business through a set of short modules about Value Creation and how to help you look at the aspects of primary and support activities.
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Value Creation Pt ii | Outbound Logistics
Ntsiki Mkhise continues to explore the model for Value Creation in your company, with Outbound Logistics as part of your primary activities.
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Value Creation Pt iii | Sales
Ntsiki Mkhize talks about Sales as one of the key Primary Activities in value creation within your new startup.
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Value Creation Pt iv | Service
Service is the golden thread that links all of value creation in all the moving parts of your company. Ntsiki explores deeper...
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Value Creation Pt v | Overall Value
What does VALUE look like in a company? Ntsiki summarises the Primary Activities for Value Creation in your business.
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Value Creation Pt vi | Support Activities
As part of your value add to customers, Support Activities will improve your offering behind the scenes to enhance the experience for them.
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Value Creation Pt vii | Procurement
How do you secure goods, services and information to best serve customers efficiently? Ntsiki investigates...
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Value Creation Pt viii | Technology Development
Ntsiki talks about business needs and the relevance of technology in your startup. Could you use technology to improve your product or service?
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Value Creation Pt ix | HR Management
People are at the heart of every business. Ntsiki discusses the importance of HR Management in you new startup.
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Value Creation Pt x | Infrastructure
How do you create VALUE for your customers? Ntsiki puts it all together in this final module by discussing the basic physical systems of a business.
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